Web based Help Desk Software that provides tools for effective tracking and managing client requests and internal incidents. With IBN HelpDesk you can easily organize a powerful and reliable system for tracking both external and internal requests. IBN Help Desk solution is successfully used by our clients as a powerful tool for 24/7 service as well as support organization and call-center providing.
With Instant Business Network you get a unique program that enables both efficient collaboration and incident management within a single integrated environment.
IT departments, product departments, services departments or any organization with more than a couple of workers that routinely faces customers’ requests would benefit from IBN Help Desk as it can manage all work from a single unified software application. IBN Help Desk solution is successfully used by our clients as a powerful tool for 24/7 service as well as support organization and call-center providing.
Key IBN HelpDesk Features
Internal and external incidents and requests handling
Automatic e-mail routing
Automatic assigning incidents to responsible users
Incident related To-Dos
Managing incidents via MS Outlook and Mozilla Thunderbird
Incident time tracking
Automatic alerts and notifications
Reports and statistics
Web Based IBN HelpDesk is a free trial software application from the Helpdesk & Remote PC subcategory, part of the Business category.
The app is currently available in English, Russian and it was last updated on 2009-08-18. The program can be installed on WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64.
Web Based IBN HelpDesk (version 4.7.55) has a file size of 32.75 MB and is available for download from our website.
Just click the green Download button above to start. Until now the program was downloaded 99 times.
We already checked that the download link to be safe, however for your own protection we recommend that you scan the downloaded software with your antivirus.